What is the NUVO custom development process and payment structure?

To initiate a custom product evaluation, please provide the following details:

  1. Technical Drawings: Preferably both 3D (detailed preferred) and 2D designs.
  2. Estimated Annual Order Volume: This allows us to assess feasibility and cost-effectiveness.
  3. Development & Production Timeline: Ensures alignment with project schedules.
  4. Intended Bicycle Compatibility: Provides context for functional design.

Upon receiving the required details, our team will review the feasibility and provide a quotation within a week. 
What are the lead times and costs for mold development?
Lead times and costs depend on material type and design complexity. Please contact our sales team, nuvo@nuvo.ws
Do you offer custom product development? What types of products can be customized?
Yes, we offer comprehensive custom product development services, including metal and plastic components for e-bikes, such as motor covers, battery covers, chainstay protectors, and various other customized parts.

For a detailed overview, please refer to the product category pages in our 2025 catalog.
Can an NDA be signed before discussing a custom project?
Yes, we can sign a Non-Disclosure Agreement (NDA) prior to initiating discussions regarding custom product development.
What are your 10 best-selling standard products?
For the latest insights on our best-selling products, please reach out to our sales team. Email: nuvo@nuvo.ws
Can I place an order for n+1 products with our custom logo?
Yes, custom branding is available for n+1 products.
Please contact us to discuss minimum order quantities (MOQs) and customization options.
What is the difference between NUVO and n+1 product lines?
  • NUVO: Standard product series
  • n+1: Premium product series with enhanced features and performance
What are the packaging options and additional costs?

We offer various packaging solutions. A general pricing reference is as follows:

  • OE Packaging: PE bag only
  • Custom-Supplied Card
  • NUVO-Branded Card
  • n+1-Branded Card 
  • Box Packaging
How can I obtain pricing, minimum order quantity (MOQ), lead time, and payment terms?

To facilitate a prompt and accurate quotation, please provide the following details:

  • Product Model(s): Due to our extensive product range, we do not provide full-line quotations.
  • Specifications: Indicate any specific requirements, such as whether a bottle cage should include mounting screws, as well as preferred dimensions and colors (as finishing options may impact pricing).
  • Packaging Preferences: Options include OE packaging (PE bag only), custom-supplied packaging (branded card, NUVO card, box, additional labeling, etc.).
How can I request product samples? Is there a fee?

To request samples, please specify the products you are interested in.
A nominal fee applies, and customers are required to provide a valid courier account for shipment.